Monday, March 22, 2010
See my new header? It's not the best job I've ever done, but it might be the most frustrating. The photo is me about 40 pounds ago, I mean 30 years ago. Oh to be young again.
For the last six days I have been trying to find someone, anyone, at Virgin America Airlines to speak with about the jacket stolen from my luggage from one of their fine, fine baggage handlers. Talk about a runaround. Call here. Call there. Go here. E-mail this. Contact that. I'm convinced they intentionally make it impossible to complain about their lousy service. For one thing, they don't publish anything that would direct you to the department that handles the problem. If by some miracle you find the right number to call no one will answer. I'm disgusted. I'll make one more attempt, by writing to the main office, but I have little hope anything will come from it.
I have a lengthy shit list, and Virgin America just got added.